We accept Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay and Shop Pay. All transactions are processed securely in USD. We also support bank transfer for bulk wholesale orders.

Yes. You will receive an order confirmation email immediately after your payment is completed. Once your order ships, you will receive a second email with your tracking number and delivery details.

If you cannot find these emails, please check your spam or promotions folder first. If they are still missing, contact our support team and we will resend them for you.

We restock our best-selling jewelry pieces on a regular basis. You can sign up for a restock alert on each product page, and you will be notified by email as soon as the item is back in stock.

For wholesale buyers, contact our team directly to check inventory and lead times for bulk quantities.

Every piece arrives in our signature luxury branded gift box, carefully wrapped to protect the jewelry during transit. Our packaging is made from premium recycled materials, ideal for gifting or for storing your pieces at home.

Orders are processed within 1–2 business days. Standard delivery takes 3–7 business days for the US, and 5–12 business days for international destinations, depending on your location.

Please note that we do not ship on weekends or public holidays. Custom and bulk orders may have longer lead times, which will be confirmed at checkout.

We offer free standard shipping on all orders over $150 worldwide. For orders below this amount, shipping costs are calculated at checkout based on your destination and package weight.

Express shipping options are also available at checkout for faster delivery.

Customs policies vary by country. For most standard retail orders, duties and taxes are already included at checkout for major destinations. For wholesale and bulk orders, import duties may apply depending on your country’s regulations.

Your shipping confirmation email includes a tracking number and a direct link to check your delivery status at any time. If your order is delayed beyond the estimated timeframe, contact us with your order number and we will investigate on your behalf.

We offer a 30-day return window for all unworn, undamaged jewelry pieces in their original packaging. Custom engraved pieces, made-to-order items and final sale pieces are not eligible for return.

Returned items must be unworn, undamaged and free of scratches, tarnish or signs of wear. All original packaging, tags and protective films must be included. We reserve the right to refuse returns that do not meet these conditions.

To start a return or exchange, contact our customer service team with your order number. We will provide you with a prepaid return label and step-by-step instructions for sending your item back.

Once we receive and inspect your returned item, we will process your refund within 2–3 business days. The funds will be returned to your original payment method. Depending on your bank, it may take an additional 3–5 business days for the refund to appear in your account.

Our fine jewelry collection is crafted from 925 sterling silver and 18K gold vermeil, with premium cubic zirconia and natural gemstones. All pieces are finished with a protective coating to extend wear life and maintain shine.

Solid gold pieces and custom fine jewelry options are available upon request for wholesale and bespoke orders.

Yes. Our sterling silver pieces are hypoallergenic, nickel-free and suitable for most sensitive skin. Our gold vermeil pieces use a thick plating layer over sterling silver, which significantly reduces the risk of irritation compared to standard fashion jewelry.

If you have severe metal allergies, we recommend starting with our sterling silver styles.

We recommend removing your jewelry before showering, swimming, exercising or washing your hands. Prolonged contact with water, chlorine, salt water, soap, perfume and body creams will speed up tarnishing and wear of the gold plating.

Gently wipe your pieces with a soft polishing cloth after each wear to remove oils and dust. Store jewelry individually in the original gift box or a soft pouch to prevent scratches and tangling. Avoid exposure to direct sunlight and humid environments.

With proper care, our gold vermeil plating will maintain its finish for 1–2 years or longer. Lifespan varies based on wear frequency, skin chemistry and care habits. Following our care guidelines will greatly extend the life of your pieces.

Measure the inner diameter of a ring that fits you well, in millimeters, and match it to our size chart. For the most accurate result, we recommend measuring your finger at the end of the day when fingers are at their largest.

If you are still unsure, contact our support team and we will help you find the right size.

If you are between two sizes, we always recommend choosing the larger size. Fingers can swell slightly throughout the day and in warm weather, so a slightly looser fit will be more comfortable long-term.

Yes. We offer tiered wholesale pricing for bulk orders: 2+ pieces, 5+ pieces and 10+ pieces with increasing discount levels. Contact our wholesale team for a full price list and exclusive quotes.

Our wholesale program starts at 2 pieces. Larger quantity orders qualify for better tiered pricing and priority production. Custom branding and packaging options are available for orders of 20 pieces or more.

Contact our wholesale team with your desired items, quantities and delivery timeline. We will reply with a custom quote, product photos and lead time details within 1 business day.

You can reach our customer service team by email or via WhatsApp for faster assistance. We typically reply within 24 hours on business days.

Our team operates Monday to Friday, 9:00 AM – 6:00 PM. Orders and inquiries placed on weekends or holidays will be processed on the next business day.